Frequently asked questions about franchising

Cash Converters is an established global brand with over 30 years of experience in the retail and financial services industry. By joining, you tap into a proven business model that combines buying and selling of pre-loved goods, secured and unsecured money lending, giving you multiple revenue streams under one brand.

As a franchisee, you'll operate a store that offers:

• Buying and selling quality second-hand goods.
• Secured and unsecured money lending.

This combination makes Cash Converters unique and resilient in changing economic times.

We're looking for individuals who are business-minded and have an entrepreneurial spirit. If you're driven, customer-focused, and passionate about building a sustainable business, you may be the right fit.

The total investment of a new 250sqm Cash Converters store is R4.2 million, including VAT. At least 50% of this needs to be unencumbered cash, with the balance sheet to raise the remaining 50% via a bank. Costs include the initial franchise fee, shopfitting, stock, systems, and working capital. If you're interested, our team will provide a detailed breakdown of the expected investment.

You can start by filling out the franchise enquiry form on our website. Our team will review your application and contact you for the next steps.

On average, the process takes between 6 to 12 months. This includes securing finance, finalising a location, completing training, and setting up your store.

Yes. Once you've successfully established and managed your first store, you may have the opportunity to expand into multiple locations.

At Cash Converters, we believe your success is our success, which is why we provide comprehensive training and ongoing support from day one. New franchisees take part in a full training programme covering retail operations, financial services, compliance, and customer service to ensure you're fully prepared to run your store. Once your doors are open, our dedicated team continues to support you with national marketing campaigns, operational guidance, IT systems, and access to a network of experienced franchisees. You're never on your own, we're with you every step of the way.

With South Africa's growing demand for affordable goods and accessible financial services, Cash Converters is uniquely positioned. Our model thrives in all economic climates by offering value to both budget-conscious shoppers and individuals seeking short-term financial solutions.